WorkOrderPro Blog
Field service insights for South African businesses
Practical articles on running a field service operation: dispatch, job cards, quoting, invoicing, and managing technicians in the field.
Best job card software in South Africa — 2026 buyer's guide
A plain-English guide to choosing job card software for your South African trade business in 2026 — what to look for, which products are worth considering, and how to switch without disrupting your jobs.
How one job photo policy ended a costly customer dispute — a scenario every SA service company should know
A fictional but representative scenario showing what happens when a customer disputes a completed plumbing job — and how structured job photos change the outcome entirely.
Electrical COC documentation — how to manage compliance photos for every job
Electrical CoC documentation requires more than taking photos on a phone. Here's how South African electricians can manage compliance photos properly — linked to the right job, the right customer, and the right inspection stage.
What to look for in field service software if you have 2–10 technicians
The features that matter when you have 2–10 technicians, the features you don't need yet, and how to avoid per-user pricing traps that punish you for growing.
How to price a service job in South Africa (a practical guide for tradespeople)
Callout fees, labour rates, parts markup, and the common pricing mistakes that quietly erode profit margins. A practical guide for SA tradespeople.
How to run a plumbing business in South Africa — the operational guide
Everything South African plumbing business owners need to know about registration, insurance, getting jobs, dispatching techs, quoting, and growing from one technician to five.
Why South African field service businesses need offline-first apps
Load shedding, patchy rural signal, and dead spots in industrial buildings make offline-first apps non-negotiable for South African field service businesses. Here's what offline actually means — and what it doesn't.
7 signs your trade business has outgrown WhatsApp
WhatsApp got your trade business off the ground. Here are 7 signs it is now the thing holding you back — and what to do about it.
How POPIA affects your field service business — and what to do about it
POPIA is not just a large-business concern. South African field service companies hold customer data, GPS locations, and job site photos that fall under POPIA. Here's what you need to know and what to do about it.
ServCraft review 2026 — is it still the best SA field service software?
An honest review of ServCraft in 2026 — what it does well, where it falls short, who it is right for, and what alternatives are worth considering.
Solar installation job management — what the industry needs from software
Solar installation in South Africa has unique job management challenges: multi-tech teams, equipment tracking, electrical CoC requirements, and complex quoting. Here's what software needs to handle — and what's actually available now.
Looking for step-by-step guides?
Our guides section covers specific topics in detail — from how to create a job card to how to set up a maintenance contract.