Drag-and-drop dispatch board for field service teams
See every technician, every job, every time slot at a glance. Stop scheduling from a WhatsApp group and start dispatching from one screen.
What the dispatch board gives you
Drag-and-drop calendar
Assign a job to a technician by dragging the job card onto their time slot. Reschedule by dragging to a new slot. No phone calls, no WhatsApp threads.
Live GPS overlay
See every technician's real-time location on the dispatch map. Assign the closest available tech to an urgent callout in seconds.
Real-time status updates
When a technician's status changes — dispatched, on site, completed — your dispatch board updates instantly. No manual status checking required.
Tech availability overlay
See at a glance which technicians have free slots and which are fully booked. Book jobs into gaps without double-booking or overburdening one tech.
Before and after
Before WorkOrderPro
- Phone calls to find out who is free
- WhatsApp messages that get missed
- Guessing which tech is closest to the job site
- Double bookings discovered the hard way
- No idea what any tech is doing right now
After WorkOrderPro
- One screen shows all techs, all jobs, all day
- Drag a job onto a free slot — done in 5 seconds
- Map shows which tech is nearest the new callout
- Calendar prevents double-booking automatically
- Live status updates without asking anyone
Which plans include the dispatch board?
Starter (from R999/mo base + R349/tech): List-based dispatch view — see all jobs and assign to technicians.
Professional (from R1 999/mo base + R499/tech) and Enterprise (from R4 999/mo base + R699/tech): Full drag-and-drop calendar with time slot assignment, live GPS overlay, and availability view.
Frequently asked questions
Does the dispatch board work offline during load shedding?
The web-based dispatch board requires an internet connection. Technicians use the offline-first mobile app during load shedding — all their job data syncs automatically when connectivity returns.
How many technicians can I manage on the dispatch board?
Starter supports up to 5 technicians. Professional supports up to 25. Enterprise is unlimited.
Does the dispatch board update in real time?
Yes. Job status changes, technician clock-ins, and GPS location updates push to the dispatch board in real time via WebSocket connections.
What is the difference between the Starter and Professional dispatch board?
Starter includes a list-based dispatch view. Professional and Enterprise unlock the full drag-and-drop calendar with time slot assignment and live GPS overlay.
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