See where every technician is in real time
Live technician locations on your dispatch map. Dispatch the closest tech to an urgent callout. Auto-verify arrivals. Send customers their ETA. POPIA compliant.
Start Free TrialWhat GPS tracking gives your business
Real-time map view
See all technicians, all job sites, and all ETAs in one map view on the dispatch board. When an urgent callout comes in, dispatch the nearest available technician in seconds.
Auto check-in via geofence
Geofences around each job site trigger automatic arrival events. When a technician enters the radius, the job status updates and the dispatcher is notified — no manual check-in required.
Customer ETA notifications
"Your technician is on the way. ETA: 14 minutes." Automated ETA notifications reduce inbound status calls and give customers confidence without requiring them to call your office.
Verify site arrivals
GPS arrival records provide evidence that a technician reached the job site and when. Useful for billing disputes where arrival time is contested.
Built for POPIA compliance
South African law (POPIA) requires explicit consent before collecting employee location data. WorkOrderPro builds this into the app from the first login.
Explicit consent on first login
Technicians read and accept a clear consent statement before GPS collection begins.
Collection limited to active work
GPS only collected when clocked in or app in foreground. No background tracking when off duty.
90-day raw data purge
Raw GPS location records are automatically deleted after 90 days. Aggregate data (arrival times, route summaries) can be retained longer.
Technician access to own data
Technicians can view their own GPS location history. Transparent and compliant.
Frequently asked questions
Is GPS tracking POPIA compliant?
Yes. Technicians give explicit consent on first login. GPS data is only collected when the technician is clocked in or the app is in the foreground. Raw GPS data is automatically purged after 90 days. Technicians can view their own location history at any time.
Can technicians turn off GPS tracking?
GPS tracking is active only when the technician has the app in the foreground or is actively clocked in on a job. When the app is in the background and the technician is not on a job, no location data is collected.
How accurate is the GPS tracking?
Accuracy depends on the device and signal conditions. Typical accuracy in urban areas is within 10–30 metres. GPS is used for arrival verification and ETA estimates, not for precise real-time routing.
How does auto check-in work?
A geofence is set around each job site address. When a technician enters that radius, the app automatically records an arrival event and notifies the dispatcher. The technician does not need to manually check in.
Know where every technician is
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