Cleaning company software that manages your whole team

A commercial office clean requires five people on site simultaneously. WorkOrderPro assigns all five to the same job card. Each person gets the full job brief on their phone — the site address, access code, and any specific requirements for that client. They each clock in and out individually, so you know who was on site, when they arrived, and how long they worked.

The dispatch board shows every crew and every job in one view. If Team A finishes their first site early, the dispatcher reassigns the next job without making a phone call. The Professional-tier dispatch board gives you a drag-and-drop calendar view — move jobs between crews by dragging them into a different time slot. The Starter tier includes a list-based dispatch view that covers straightforward day-to-day scheduling.

Your biggest commercial clients — body corporates, property management companies, office park operators — are on recurring cleaning contracts. Weekly, fortnightly, or monthly visits. WorkOrderPro's maintenance contracts feature auto-generates a job card for every scheduled visit without any manual input. You set up the contract once and the schedule runs itself.

Each auto-generated job card inherits the site details, the assigned crew, and any standing instructions from the contract. The commercial client gets consistent documentation on every visit — the same format of proof-of-service that satisfies their record-keeping requirements.

Contract cleaning for a building complex with twenty units means the body corporate gets a completed job record for every visit, with photos and time tracking, without your team doing any extra admin. That record is what protects you when a body corporate trustee asks whether the parking garage was cleaned last Tuesday.

Commercial cleaning clients do not take your word that the ablution facilities were cleaned. They want to see it. The job photos system captures photos at arrival (before the team starts) and at completion (after the work is done). The same areas, photographed in sequence, with GPS coordinates and timestamps baked in.

These are not configurable cleaning checklists — WorkOrderPro provides a structured photo documentation system rather than room-by-room tick boxes. Arrival photos document the site on entry, in-progress photos document the work, and completion photos document the finished result. The notes field on each job card captures anything that needs flagging — missed access, specific client requests, supply shortages.

Photos are locked to the job record. They cannot be edited, deleted, or back-dated. When a commercial client disputes whether a bathroom was cleaned, you have timestamped photos taken during the job, not after the complaint. That ends most disputes before they escalate. For body corporates who want a more formal report, the completion record with photos can accompany any physical inspection document your client requires.

Labour is the dominant cost in a cleaning business. Knowing exactly how long each team member spent at each site is the foundation of accurate billing and payroll. WorkOrderPro records clock-in and clock-out per person per job card. Five crew members on a site means five separate time records for that visit.

This matters for billing when you have commercial clients paying by the hour rather than a fixed contract rate. It also matters for labour cost analysis — if a crew is consistently spending 30% more time at a particular site than the contract allows, the data is right there. You renegotiate or reprice with evidence, not an estimate.

The mobile app works offline during load shedding. Clock-ins and clock-outs are stored locally on the device and sync to the system when connectivity returns. No time data is lost because Eskom cut the power.