Know which technicians are your best — and help the rest catch up
XP points, leaderboards, job completion contests, and AI-driven coaching recommendations. Turn performance data into team improvement.
Upgrade to ProfessionalHow performance insights work
XP system
Technicians earn XP for jobs completed, on-time arrivals, 5-star customer ratings, completed weekly challenges, and achievements. XP accumulates over time and reflects overall performance.
Leaderboards
Rank technicians by jobs completed, total revenue generated, customer ratings, and first-time fix rate. Weekly, monthly, and all-time views. Healthy competition drives performance.
Job completion contests
Managers create time-limited contests — most jobs completed this week, highest customer rating this month, fewest callbacks. Prizes and recognition are set by the manager.
AI coaching recommendations
The system analyses each technician's job patterns and flags specific areas for improvement. Late arrivals, low ratings on a particular job type, or high callback rates trigger targeted recommendations.
Turn your performance data into a better team
Upgrade to Professional from R1 999/mo base + R499/technician.
Upgrade to Professional