Pool service software for South African pool maintenance companies

Problem: Recurring maintenance schedules missed or poorly coordinated

Set up each client on a weekly or fortnightly maintenance contract. The job card generates automatically on the due date. Each technician's daily run appears on their phone each morning — client names, addresses, notes about each pool. The dispatcher sees the full schedule across all technicians. Missed visits show as outstanding job cards, not as surprise phone calls from clients.

Problem: No chemical dosing records per pool

Technicians record pH, chlorine, alkalinity, and stabiliser readings per visit alongside the chemicals added and quantities used. These records are captured in the job card and linked to the specific pool (job site). When a client's pool has a recurring problem — persistent algae, pH drift — you look at the chemical history across every visit and identify the pattern.

Problem: Pump and filter replacement quotes done verbally over the phone

When the technician spots a failing pump on a maintenance visit, they build the quote on-site: replacement pump, labour, any additional fittings. The client approves by signing on the technician's phone. The quote is approved before any parts are ordered or installed. No "I thought it was less than that" disputes three days later when the invoice arrives.

Problem: Emergency callouts disrupt the maintenance schedule with no coordination

Emergency callouts — green pool, pump failure, cracked pipe — are added to the same dispatch board as the day's scheduled maintenance. Priority levels flag urgent jobs. The dispatcher assigns the nearest available technician, who gets the callout on their phone. The maintenance schedule and the emergency queue are managed from one screen, not two separate systems.

Problem: Body corporate pool contracts are administratively painful

A complex with six pools is set up as a single body corporate customer with each pool registered as a separate job site. Every maintenance visit and callout links to the specific pool. The body corporate gets itemised invoicing per pool per month. When the trustees ask for the service history on the main pool, you pull it up in seconds — not by searching through email threads and WhatsApp logs.

Problem: Load shedding throws pool chemical balance and disrupts pump automation

Load shedding disrupts pool pump run cycles, which affects chemical balance and filtration. Technicians on the mobile app can record that a pump cycle was interrupted and note what chemical correction was applied — all offline during load shedding. The record is there when the client questions why their pool needed extra chlorine that week. The dispatch board also makes it easy to schedule priority follow-up visits for clients after extended load shedding events.